Frequently Asked Questions
General Questions
Rented Suite Deals is an online platform that connects travelers with rental apartments for short-term and long-term stays, similar to Airbnb.
Property owners list their apartments on our platform, and travelers can browse, book, and pay securely for their stays based on their preferences and budget.
Yes, we offer rental apartments in multiple cities across Canada, including Toronto, Vancouver, Montreal, Calgary, and more.
Booking & Payment
You can browse available listings, select a property, choose your check-in and check-out dates, and complete the booking through our secure payment system.
We accept credit/debit cards, PayPal, and other secure online payment options.
Yes, many of our apartments offer hourly rates, allowing you to book a stay for just a few hours.
Yes, we use encrypted payment gateways to ensure all transactions are secure and protect your financial information.
Cancellations & Refunds
Cancellation policies vary by listing. Some hosts offer free cancellations, while others may have a strict no-refund policy. Please check the specific apartment listing before booking.
If your booking is eligible for a refund, you can request one through your account dashboard or by contacting our support team.
For Hosts & Property Owners
Listing your apartment is free, but we charge a small commission on every successful booking.
Payments are processed securely and transferred directly to your registered bank account after the guest’s check-in.
You can register as a host, provide details about your property, upload photos, and set your rental rates through our easy-to-use listing dashboard.
Support & Security
If you encounter any issues, such as an unavailable property or an unresponsive host, contact our customer support team for assistance.
Yes, our support team is available 24/7 to help with any inquiries or concerns.
We verify listings, provide secure payment options, and encourage reviews from past guests to maintain transparency and trust between hosts and travelers.